When you’re not sure where to go, where to start or could use some medical advice on what to do next, call Included Health and talk to one of their staff physicians to get advice. Included Health clinicians are available to you at no cost and are there to help you and your family. Visit the Included Health page to learn more and how to get started.

Use Included Health to talk to a doctor on demand from a mobile device or computer when your doctor isn't available or when you're traveling.

Visit for routine care like sinus infections, minor allergic reactions, fever, cuts, rashes and flu shots when you can’t get an appointment with your doctor quickly. Typical hours include evenings and weekends, and the walk-in policy means you get treatment more quickly.

This is your best bet for personalized, routine care. Visit for infections, allergic reactions, fever, rashes, cuts, flu shots and your annual check-up. Most have traditional office hours, and you should call ahead for an appointment.

Visit for things like broken bones, stitches, x-rays, animal bites and gastrointestinal illnesses when you can’t get in to see your doctor. Urgent care centers are open evenings, weekends and holidays, and wait times are shorter than the ER. Be aware that urgent care is NOT the same as a freestanding ER; the facility name should say “urgent care” and not “emergency” or “ER.”

Call 9-1-1 or go to the ER for true emergencies, when your life or limbs are in danger. The ER is open 24/7, but wait times are long for non-emergencies. There are also freestanding ERs, which look like an urgent care center but have different services and higher costs. Freestanding ERs have “emergency” or “ER” in the name.